Administrative Support II (AA)
- Work Type: Direct Hire
- City, State: Fayetteville, GA
Administrative Support II (Patient Assistant)Location: Fayetteville, GA
Pay: $14.99/Hour
Position Type: Full-Time / Day Shift
Why Join ATC Healthcare?
Are you a dedicated administrative professional passionate about making a meaningful impact in your community? This is your opportunity to contribute to a compassionate, mission-driven team while supporting patient care services. You'll be part of a healthcare network that values integrity, efficiency, and service. If you're motivated to be the friendly, organized face behind our care delivery, we want to hear from you.
Job Summary
Under general supervision, the Administrative Support II (Patient Assistant) provides clerical and administrative services in support of clinical operations. This role handles various responsibilities including documentation, patient communication, medication logistics, and front office coordination. You will be instrumental in ensuring efficient and effective support to medical providers and clients, contributing to the delivery of quality patient care.
Key Responsibilities
Minimum Qualifications
Our Culture
There are a few things we look for across all hires at ATC, regardless of role or team.
First, we look for candidates who are passionate about making a difference in the lives of others and who will thrive in a culture that values teamwork, grit, and innovation. We prioritize integrity, dedication, and excellence in everything we do.
Second, we expect all employees to commit to continuous learning and professional growth, ensuring they consistently exceed expectations with their excellence.
Finally, we seek individuals who are empathetic and highly skilled in their respective fields. This combination is essential for delivering the best possible care and support to patients. Your ability to connect with those we serve and contribute to a positive, drama-free work environment will be key to your success at ATC Healthcare.
Comprehensive Benefits
ATC Healthcare Services, LLC is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status, or any other category protected by Federal, State, or local law.
Pay: $14.99/Hour
Position Type: Full-Time / Day Shift
Why Join ATC Healthcare?
Are you a dedicated administrative professional passionate about making a meaningful impact in your community? This is your opportunity to contribute to a compassionate, mission-driven team while supporting patient care services. You'll be part of a healthcare network that values integrity, efficiency, and service. If you're motivated to be the friendly, organized face behind our care delivery, we want to hear from you.
Job Summary
Under general supervision, the Administrative Support II (Patient Assistant) provides clerical and administrative services in support of clinical operations. This role handles various responsibilities including documentation, patient communication, medication logistics, and front office coordination. You will be instrumental in ensuring efficient and effective support to medical providers and clients, contributing to the delivery of quality patient care.
Key Responsibilities
- Oversee the patient assistance program, maintain the medication supply closet and up-to-date logs.
- Communicate with drug reps and pharmaceutical companies to secure client-use samples.
- Complete patient assistance paperwork as needed.
- Dispose of expired medications according to policy.
- Dispense medications as authorized by medical staff.
- Answer and manage incoming phone lines and medication inquiries.
- Assist providers with medication-related tasks and follow-ups.
- Provide initial overviews of services to individuals and assist with insurance review and authorizations.
- Collect fees and review paperwork for completion.
- Ensure Release of Information forms are accurate and complete.
- Scan and maintain electronic client medical records timely.
- Meet Key Performance Indicators as outlined by the state of Georgia.
- Participate in Health & Safety duties as assigned.
- Adhere to company policies and perform additional tasks as needed.
Minimum Qualifications
- High school diploma or GED required
- At least 2 years of administrative or office experience
- Some roles may require a valid Georgia driver's license
- Ability to lift/carry up to 25-50 lbs
- Must be able to perform physical movements including standing, bending, kneeling, squatting, climbing, and overhead reaching
Our Culture
There are a few things we look for across all hires at ATC, regardless of role or team.
First, we look for candidates who are passionate about making a difference in the lives of others and who will thrive in a culture that values teamwork, grit, and innovation. We prioritize integrity, dedication, and excellence in everything we do.
Second, we expect all employees to commit to continuous learning and professional growth, ensuring they consistently exceed expectations with their excellence.
Finally, we seek individuals who are empathetic and highly skilled in their respective fields. This combination is essential for delivering the best possible care and support to patients. Your ability to connect with those we serve and contribute to a positive, drama-free work environment will be key to your success at ATC Healthcare.
Comprehensive Benefits
- Health Insurance
- Tuition Reimbursement
- 401(k) with Employer Matching
ATC Healthcare Services, LLC is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status, or any other category protected by Federal, State, or local law.
