IT Manager

ATC Healthcare Services is a national medical staffing company with more than 40 years of experience in the industry. Named one of the Forbes Five-Star staffing agencies in the nation, ATC prides itself on attracting only the most highly skilled and caring healthcare professionals and works with hundreds of different healthcare facilities nationwide.

The IT Manager is responsible for overseeing the technology infrastructure and operations within an organization. The role involves managing IT teams, planning and implementing technology strategies, and ensuring that systems and networks are secure, reliable, and efficient.

Job Summary:

The IT Manager is responsible for the day-to-day management of the company's technology infrastructure and systems. This includes overseeing network security, managing hardware and software resources, and ensuring smooth operations of IT support and services. The IT Manager will lead a team of IT professionals and collaborate with various departments to align technology with business objectives and ensure the organization's IT systems run efficiently and securely.

Key Responsibilities:

• Lead, manage, and mentor the IT team, including network engineers, system administrators, and support staff.
• Oversee the organization's IT infrastructure, ensuring optimal performance and uptime of networks, servers, and databases.
• Ensure the security of the company's IT systems by implementing firewalls, encryption protocols, and performing regular vulnerability assessments. Monitor and respond to security incidents.
• Technology Strategy & Planning:
• Collaborate with leadership to create and implement IT strategies that align with the company's goals, including recommending new technologies and tools.
• System Integration & Support:
• Manage system integration and ensure that new technologies or systems are implemented effectively without disrupting ongoing operations.
• Budgeting & Cost Management:
• Develop and manage the IT department's budget, ensuring cost-effective use of resources and maintaining a balance between performance and expenditure.
• Vendor Management:
• Liaise with external vendors for software, hardware, and IT services. Manage contracts and ensure services are delivered as agreed.
• Disaster Recovery & Business Continuity:
• Develop and maintain disaster recovery and business continuity plans to minimize downtime during system failures or natural disasters.
• User Support & Troubleshooting:
• Provide technical support to staff and ensure IT issues are resolved in a timely and efficient manner. Create and maintain support documentation for end-users.
• Compliance & Documentation:
• Ensure all IT systems and operations are compliant with relevant laws, regulations, and industry standards. Maintain up-to-date documentation for IT systems, configurations, and processes.
• Reporting & Performance Metrics:
• Prepare regular reports for senior management on IT performance, projects, and any challenges encountered. Establish key performance indicators (KPIs) for IT operations.

Required Skills and Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• Proven experience (typically 8+ years) in an IT management role.
• Strong knowledge of IT systems, network administration, and security protocols.
• Knowledge of IT budgeting and vendor management.
• Experience with Microsoft Office 365 Administrative, Microsoft Azure, Outlook, Sharepoint, Active Directory, PowerShell, and Command Prompt.
• Experience with cloud platforms, data management, and enterprise software solutions.
• Excellent leadership and team management skills.
• Strong problem-solving and troubleshooting abilities.
• Excellent communication skills, both verbal and written.
• Ability to handle multiple projects simultaneously and work under pressure.
• Familiarity with compliance standards and industry regulations (e.g., GDPR, HIPAA, etc.).

Preferred Skills:

• Microsoft 365 Security certification
• Certifications such as ITIL, PMP, CISSP, or similar.
• Experience with project management and system integration.
• Ability to work at a desk for extended periods.
• Ability to lift and move equipment up to 50 pounds.
• Knowledge of emerging technologies (e.g., AI, IoT, blockchain).

Work Environment:

• The role may involve on-call support during off-hours or weekends.
• May require occasional travel for vendor meetings or site visits.

Compensation & Benefits:

• Comprehensive benefits package (health, dental, vision, 401k)
• Paid time off & holidays
• Salary range: $115,000-$130,000 per year

ATC is proud to be an equal opportunity employer. All applicants will be considered for employment without regards to race, color, religion, age, sex, sexual orientation,gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law. M/F/D/V EOE